Are you still operating during COVID-19?
Yes we sure are! We know how important and critical it is that everyone stays healthy during this time and thus we are operating as usual. Due to much higher than normal order volumes though, we are experiencing a 2-4 day shipping delay. Rest assured, we are working around the clock to get orders out ASAP and into your hands as safely and quick as possible on FedEx 2-day shipping. We are limiting the number of employees in our facility so we can control and make sure we take all the necessary health & safety precautions as per the FDA, while ensuring the safety of our team and customers.

As soon as you place an order, you'll get an order confirmation. Once your order is blended fresh, bottled, and shipped, you'll get another shipping confirmation email. We thank you for your patience during this time.
Where do you ship to and how long will it take?

Good news! We ship to all states in the US and Canada. Regular orders will be shipped via FedEx 2-Day and processed within 3-4 business days. For those looking for a quicker turnaround on their order, you can choose FedEx Overnight Shipping for an additional fee. All US orders ship free over $45. All Canadian orders have a $16.99 shipping and handling fee (inclusive of potential duties).

For international orders to Europe, UAE, Africa, Australia, New Zealand, etc. please email us at hi@apothekary.co and we'd be happy to send you a custom quote.

Please note that all our products are made by hand, and made fresh to order to ensure the highest quality and longest shelf life. We promise to get your order out as soon as possible, and will send you an order notification as soon as it's on the way. We can't wait for you to get your order!

What is Ayurvedic medicine?
Ayurveda is an ancient nature based healing system (translated from Sanskrit as "Science of life") that originated along side her sister science, yoga, in India.

Ayurveda interconnects the mind, body, and spirit. It looks at the system as a whole, focusing on aligning with Mother Earth and developing individual self-awareness for optimal health and beauty. In this system, everything is made up of 5 elements –these energies combine to create the world around us in a macro and micro level. In us these elements create the 3 Doshas (our elemental makeup). These 5 elements are ether, air, fire, water, and earth.

Why should I take herbs?

Using herbs is a natural and holistic way to support and heal your body. Herbs have been used medicinally in every ancient healing system. We use herbs that have been used in a variety of systems, including Ayurveda, Traditional Chinese Medicine, Japanese Kampo and Western Herbalism.

Dried herbs are 3x more potent than fresh herbs of an equal amount. These powders can easily, giving you more bank for your buck. Our products can easily be added into your normal diet for optimal convenience and effectiveness.

Why herbal medicine vs. modern medicine?

Despite the fact that modern medicine is dominant in the US, its high cost combined with questionable ingredients and side effects has led us to adopt an alternative way of living using herbal medicine. We believe that good things take time but ultimately lead to a healthier or "wellthier" life and not reliant on synthetic or man-made ingredients.

We wanted more from our wellness experience and felt that modern medicine emphasizes the cure, rather than prevention. Herbal medicine offers just that, with an extensive list of ways to use herbs, be it combining into your food, water, or coffee.

What is the shelf life of your products and how should I store them?

Good question -- and good news, nope! Our products are fresh up to 18 months if unopened and up to 6-8 months once opened.

Please keep your products away from direct sunlight and ideally fully sealed. Your welcome to refrigerate but there is no need.

What kind of bottles do you use?

Glass and only glass! We are a zero waste company and use only recyclable bottles. Feel free to reuse the bottle as a water bottle, or flower vase (we've even seen them being used as an aquarium!). If you're in the DC area, we even take back clean bottles for store credit.

How and when should I take the product?

Each product can be used in various ways, depending on your preference. Some are best used with regular water, or into your smoothies, juices, and even coffee, etc. See our recommendations on the bottle and how to use section for each product.

Recipes not your thing? Throw it into a gel capsule and take as a traditional supplement.

When can I expect to see results?
This can vary based on your needs, most commonly a small amount should be taken daily over an extended period of time. If the herb is to treat a specific symptom like Echinacea for a faster flu recovery take daily as needed (a week or so). If the herb is more for general health, take daily for a longer period of time to see the best results.

If you're interested in seeing the before and after of some of our customers, check out the reviews on each product page, as well as this amazing blog post on one of our customer's skin after 6 weeks.
Where do you source your ingredients?

All of our vendors are meticulously vetted, to ensure all ingredients are of the highest quality and harvested using ethical means. Please check out our Ingredient Glossary to learn more about each ingredient's origin and benefits.

Can you make me a custom blend?

We're working on it! Stay tuned into early 2019 for custom blends. For now, we recommend taking our quiz and it will give you personalized recommendations based on your Dosha type.

You can also Build Your Own Apothecary by selecting 4 herbs or adaptogens to create the perfect daily ritual for you. We suggest booking a consult to get everything just right.

Do you have nutritional facts?

Yes, each product has their respective nutritional facts and profile in the image section. Please let us know if you need any help!

Are your products filled to the top?

No – our products are measured by weight and # of servings, not volume. Each product has a different density depending on the ingredients and may settle differently.

Our 2 oz bottles contain 12 servings and our 8 oz bottles contain 45 servings.

Are your products safe for pregnant or nursing moms?

All of our products are 100% from Mother Nature, organic, fair-trade and have no use of synthetics, preservatives or chemicals. While herbs are safe, we are not doctors and do recommend speaking to your health or medical practitioner prior to taking any supplements.

There are herbs that are safe and beneficial for pregnancy. For your convenience we've highlighted our recommended products for new moms with a "Good for New Moms" tag on each product. For breastfeeding or pregnant women, we'd recommend shying away from any products that contain Ginseng or Matcha, due to the natural stimulant effects in the herbs. We have many other alternative blends that we could recommend so shoot us a note to hi@apothekary.co for any questions!

Are your products organic, fair-trade and vegan friendly?

All of our products are certified organic, fair-trade, and meticulously sourced from our vendors. In addition, everything is Whole 30 compliant, Paleo, and Keto friendly. Everything is vegan except our Collagen and Haters Say It's Photoshopped blend.

I’ve placed my order but I need to change my address, what can I do?

If you notice a problem with your address and you haven’t received a shipping notification or tracking information, email us at hi@apothekary.co so we can do our best to make changes to your order.

What payments are accepted?

We accept all major credit cards as well as offering express checkout through Paypal, Amazon Pay, and Google Pay.

Can I ship as a gift?

You got it. You can gift any of our orders as a one-time shipment or subscription. Just enter the giftees address at checkout and we’ll ensure it arrives safe and sound. Plus, our invoices don’t include pricing, so they’ll never know the cost!

Do you accept returns?

Because our products are made fresh to order, and is considered food, we are unable to offer refunds and everything is final sale. We appreciate your understanding.

You can always contact us for any return question at hi@apothekary.co.

Damages and issues:

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

I’m ordering from outside of the US. Are there customs and duties with my order?
All international shipments may be randomly chosen for inspection. The recipient of an international shipment is thus subject to such import taxes, customs duties and fees, which are imposed once the shipment reaches clearance. Potential charges for a customs clearance must be fulfilled by the recipient.
Do you accept cancellations?
Because all of our products are made fresh to order, our team begins fulfilling orders ASAP and we are unable to make any cancellations to existing orders.